Swire Ho on Client Advocacy and The Power of Personalized Engagement

In this episode of Wisdom on the Front Porch, LS Kirkpatrick chats with Swire Ho about turning clients into brand advocates. They explore client retention, referrals, and the impact of promotional products on engagement. Swire discusses the importance of personalized gifts, quality, and the human touch in an AI-driven world. They also cover balancing work, family, and self-care, maintaining long-distance connections, and the significance of human interaction in business. The episode wraps up with tips on tailoring communication for emotional client connections and a preview of upcoming content.